KEY ELEMENTS OF SIGNIFICANT POLICIES

CORPORATE SOCIAL RESPONSIBILITY & DONATION POLICY

HabibMetro has a Corporate Social Responsibility & Donation Policy in place, which defines the organization’s contribution to the community/society that it operates in.

The Bank participates in philanthropic causes in areas of education, environment, sports, social awareness etc.

INTERNAL CONTROL POLICY

HabibMetro has an Internal Control Policy in place to create and observe a culture of control within the organization.

The main objective of the policy is to establish effectiveness and efficiency of controls in day to day operations, reliability of financial reporting, compliance with applicable laws and regulations, safeguarding assets of the banks and protection against frauds and misappropriation.

The policy establishes an Internal Control System, specifies its components and set of control principles that enables the organization to maintain a strong level of control over its people and processes.

RISK MANAGEMENT POLICY

HabibMetro has a comprehensive and consolidated Risk Management Policy to formalize and provide guidelines to implement and promote risk management practices within the Bank.

The policy encompasses the risk management approach, framework, scope, functions as well as roles and responsibilities of individuals and committees to identify, measure, monitor and control risks.

WHISTLE BLOWING POLICY

HabibMetro has a comprehensive Whistle Blowing Policy, which provides opportunity to the Bank’s employees, customers and external parties to raise their concerns in respect of the various matters including but not limited to irregularities, reporting of financial malpractices, abuse of power and violation of statutory obligations, frauds, personnel harassments, reporting and prevention of corruption, coercive and collusive practices, grievances of those associated with the Bank whether directly or indirectly without any fear of reprisal, retribution or adverse consequences and any other activity which undermines the Bank’s operations and mission.

Aggrieved party / person may register their whistle blowing grievances by sending email at whistle@habibmetro.com or can also write to the following address, marking “CONFIDENTIAL” on the envelope:

WHISTLE BLOWING FUNCTION
INTERNAL AUDIT DIVISION
HABIB METROPOLITAN BANK
10th FLOOR, BRR BUILDING,
HASSAN ALI STREET,
I.I. CHUNDIGHAR ROAD
KARACHI – PAKISTAN

Grievances are encouraged to be made in writing to assure a clear understanding of the issues being raised. Such reports should be factual to the extent possible, rather than speculative and contain as much specific information as possible including the alleged matter, name(s) of the person(s) involved, dates, places, events and their perception as to why they suspect the fraudulent act, wrongdoing or improper conduct etc.